Return Guideline

Please contact us at yuealagoldsb@gmail.com your :

  1. Name of your item.
  2. Your tracking number.
  3. Your address.
  4. Reason why you want to return.
  5. Photo of the item.

What kind of excuses can you return?

  1. If your item arrives in damaged condition.
  2. You received the wrong item.
  3. Your item was missing.
PLEASE STATE YOUR PROOF WITH PAYMENT SLIP OR TRANSACTION STATEMENT

 

HOW TO RETURN?

  1. Re-pack your time carefully and nicely in its original packaging.
  2. Put your item details on your parcel.
  3. Choose your courier service at your own cost.
  4. Please post us your item within 3 days time.
  5. Please inform us your shipment at yuelagoldsb@gmail.com
  6. Please post the item to our address :
    No.53-2-2A,Tingkat 2,Jalan Medan PB2B,Seksyen 9, 43650 Bandar Baru Bangi,Selangor
SIDE NOTES :
  • Please take note that all promotion,sale and combo items are not allowed to return.
  • Please take note that you cannot exchange your item with other colour even though they are at the same price.
  • Shipping fees are non-refundable.