Shipping Policy

  1. We ship to entire Malaysia and internationally.

  2. We will ship all orders on Monday-Friday except on Malaysia’s public holiday.
  3. All orders will be shipped out from 2-3 working days for West Malaysia and 5-7 working days for East Malaysia excluding Malaysia's public holiday.

  4. Shipment may take longer if you shop during promotion, sales and new products.

  5. Customers are not allowed to choose courier services. 6.The shipment cost as shown below:
    - Peninsular Malaysia : RM5.00
    - East Malaysia : RM14.10

  6. Shipment fees are not eligible for refund.

  7. We will email your tracking number after the parcel has been shipped out.

  8. If you don’t receive your item,you can check your tracking number at Pos Laju website or your nearby courier centre.

  9. If your item are missing and wish for a refund,kindly contact us at yuelagoldsb@gmail.com your item details.

  10. Strictly no cash on delivery (COD).

  11. Strictly no self-collect. We are only operating through the website.